Communication habits of a highly productive team

The motivation should be to convey the message with lesser words in the fastest way possible with no ambiguity.

The highly productive teams have mastered the skill of using various collaboration tools yet keeping the single source of truth. They know which tool to be used for a particular communication. And they don’t mix task-related discussion, with critical P0 alerts and informal gossips.

Faster, quicker, and async messages

Predefined status at org-level

No to quick-call; Yes to quick-share culture

  • They focus on detailed documented descriptions, across the tool. They use their tools integrated to streamline information flow without any redundancy.
  • Jira has shared discussions related to the task in the comment section.
  • Gitlab is integrated with Jira, to sync tickets with PR merge status.
  • Notion has organized brain-dumps of tech and design discussion.
  • Zoom records walkthroughs, KT sessions, tech talks for future reference.
  • Figma contains PRDs and design.
Communication stack each team should have.

Atomic and explicit messages

In the below-mentioned example, Dave can save 2 hours just by combining greeting and actionable for Arink in a single message.

Avoid multiple back and forth; use atomically actionable messages.

Well planned and limited video calls

15 min daily stand-up

Brainstorming and planning

1:1 and team bonding

P0 critical incident

Learning and Takeaway

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Please share your thoughts, I would love to hear, how does your team collaborate while working remotely?

Code, arts, process and aspirations. co-Founded GreedyGame | IIT Ropar. Found at www.arinkverma.in